Last updated: March 2026
Welcome to Trippy Bazar. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at hempshopnepal.com and make purchases from our store.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Identification Information
- Full name
- Email address
- Phone number
- Billing and shipping address
Payment Information
- We do not store your payment card details. All payments are processed securely through our payment partners (eSewa, Khalti, PayPal, or Stripe). We only receive a confirmation of your transaction.
Technical Information
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Referring website
- Device type
Order Information
- Products purchased
- Order history
- Communication with our support team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and customer service requests
- Send promotional emails and newsletters (only if you have opted in)
- Improve our website and product offerings
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use them to:
- Keep you logged in during your session
- Remember items in your shopping cart
- Understand how visitors use our website
- Improve site performance and functionality
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
4. Sharing Your Information
We may share your information with trusted third parties only when necessary to run our business:
- Shipping partners — to deliver your orders (e.g., courier services operating in Nepal and internationally)
- Payment processors — to securely handle transactions
- Email service providers — to send you order updates and newsletters
- Analytics providers — such as Google Analytics, to understand website traffic (anonymized data only)
All third parties we work with are required to keep your information confidential and use it only for the specific purpose we have shared it for.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for up to 5 years for accounting and legal compliance. You may request deletion of your data at any time (see Section 7).
6. Data Security
We take the security of your personal data seriously. We use industry-standard SSL encryption on our website and implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate or incomplete data
- Deletion — request that we delete your personal data
- Opt-out — unsubscribe from marketing emails at any time using the unsubscribe link in any email
- Data portability — request your data in a portable format
To exercise any of these rights, please contact us at hello@hempshopnepal.com. We will respond within 30 days.
8. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
9. International Customers
Trippy Bazar is based in Kathmandu, Nepal. If you are placing an order from outside Nepal, please be aware that your information will be transferred to and processed in Nepal. By using our website, you consent to this transfer.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Trippy Bazar Ga:Hiti, Thamel, Kathmandu, Nepal
Phone 1: +977 9743213137
Phone 2: +977 981-8653170
🌐 hempshopnepal.com